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FEATURES WITH A PURPOSE

Everything your cleaning business needs to move work forward

Each tool supports a real step in the working day. Open the detail pages to see what it does and how it fits with the rest of the system.

THE FULL PICTURE

Built around the whole operation.

Explore the working areas that make up CleaningCentral. Availability follows the selected plan, enabled modules and completed connection setup.

Sales & quotesTurn a new enquiry into a clear next step.

Lead pipeline

Keep current opportunities, follow-up tasks, proposals, won work and declined enquiries together.

Quotes that fit the job

Service packages, selectable add-ons, custom prices and clear acceptance or decline steps.

Connected onboarding

Carry accepted details into the client and property record rather than asking for the same information again.

Specialist quotes

Insurance and commercial workflows with the right contact, scope and final review before sending.

Clients & propertiesKnow the person and the place.

A connected client profile

Contacts, linked properties, preferences, service history and conversations in one record.

Reliable property details

Address lookup, saved place identity, beds, bathrooms and scope that follow the job.

Separate notes and messages

Keep operational instructions distinct from customer email and SMS, while retaining the history.

Customer requests and issues

Link a missed area, change request or service concern to the relevant job and track its resolution.

Dispatch & recurring workBuild a practical week, then handle the changes.

One-off and repeat scheduling

See the recurrence, change a single visit or make a permanent day or frequency change.

Cleaner continuity

Review previous cleaners and completion times when assigning the next visit.

Travel-aware runs

Address lookup, driving estimates and suggested times, with configurable buffers and daily limits.

Useful staffing controls

Availability, separate arrival times, driver pairing, day limits and recorded manager overrides.

Cancel without losing the record

Remove cancelled work from the run while retaining any authorised cancellation fee and history.

Repeat-service endings

Make the final visits visible and keep the office and customer informed.

Field team & qualityA useful job screen on the phone in your hand.

Mobile job views

Current, previous and upcoming work, instructions, maps, navigation, time, checklists, photos and job actions.

Start, finish and evidence

Job timing, allocated-time comparison, before-and-after photos and explicit customer sharing.

Property-aware checklists

Room tasks, tick-all actions and checklist updates tied to the property scope.

Team coordination

Job-swap context, cleaner availability and staff deactivation with access removal.

Timesheets & payroll reviewUnderstand the week without rebuilding it.

Daily clock records

Scheduled start and finish alongside actual clock-in, clock-out, breaks and the difference.

Practical corrections

Inline admin edits, missing clocks, did-not-work records and a preserved correction history.

Weekly staff review

Timesheet reminders, staff amendments and submission followed by office review and approval.

Job-level context

Expand each day to see individual jobs while keeping the day’s payroll record clear.

Finance & reportingConnect the work to what it earned.

Professional invoices

Branded online and downloadable documents, itemised add-ons and correct payer and service details.

Corrections and collections

Invoice amendments, credits, updated resends, payment links and visible balances.

Reminder controls

See progress, pause or cancel future reminders, and use reviewed overdue templates. Interest is subject to configured terms and applicable rules.

Insurance and funded billing

Separate payer and service recipient, claim details and Australian NDIS fields with workspace tax settings.

Operational reporting

Scheduled versus actual time, staff/day/week/month comparisons, invoice revenue, payment collections and additional weekly costs.

Communications & automationKeep follow-up in the workflow.

Two-way email and SMS

Incoming threads, unknown enquiries, replies, attachments and message dismissal linked to the client.

Clear delivery and consent

Business-specific senders, delivery status, SMS STOP handling and visible provider usage.

Reminders and alerts

Quote and invoice follow-up, new enquiries, job changes, service issues and staff summaries.

One automation centre

Templates, schedules, enable/disable controls and failure visibility grouped under Settings.

Your brand & customer experienceLet clients recognise your business at every step.

Business branding

Your colours and logo across client-facing quotes, invoices, forms and portal views.

Customer portal

Relevant bookings, approved photos, requests, documents and invoices with customer-specific access.

Connected website options

Create service pages, connect enquiry forms and portal links, edit the full website and manage hosting, domains and publication.

Migration and support

A guided preview-and-approve import process, duplicate checks and an in-workspace support area.

Business connectionsChoose what to connect. Keep control of it.

Business-owned connections

Connect Xero, supported payments and an optional marketing sending domain. CleaningCentral manages operational email, SMS and mapping infrastructure without accessing your inbox.

Connected Marketing Hub

Manage website, audience and campaign workflows with the customer and enquiry records they create.

Human control

Authorised data access, usage limits and approval rules keep connected services under your control.

Settings, not menu clutter

Branding, services, work rules, connections, templates, permissions and subscription controls in one settings area.

QUESTIONS, ANSWERED

Know what you are getting before you start.

How long does setup take?

Most cleaning businesses can create a working workspace in about five minutes. Add your business details, then select your service, quoting and scheduling preferences. CleaningCentral prepares the workflows, templates, checklists and sensible defaults, and you can change them later.

Is CleaningCentral suitable for a solo cleaner?

Yes. The same core platform supports owner operators, small teams and growing cleaning businesses. You can start with the workflows you need and use more of the system as the business grows.

Can I bring my existing client and job data?

The migration process uses downloadable templates, validation and a review step before information is imported into your workspace.

Do I have to use every feature?

No. Your workspace can begin with the workflows you need. Settings and optional modules stay out of the way until they are enabled.

READY TO RUN IT ALL IN ONE PLACE?

Build a calmer, more connected cleaning business.

Choose your preferences and start in a workspace where services, workflows, templates, checklists and sensible defaults are already prepared.